Jewish Museum, New York City, New York
The Digital Asset Manager is the key knowledge owner for the museum’s Digital Asset Management (DAM) system (Piction), centralizing visual assets and supporting software. The Manager organizes and oversees the collection, import, and distribution of the museum’s diverse digital assets. Major responsibilities include implementing and refining metadata taxonomy framework, uploading and tagging assets; managing and troubleshooting imports; maintaining metadata and general system maintenance. Reporting to the Director of Digital, the Manager also oversees integration of the DAM system with the Museum’s digital platforms and databases, including but not limited to TMS, the website, mobile apps, and Google Art Project.
- Leads museum-wide DAM software administration and configuration:
- Manages the uploading of assets to the DAM system, including refining and updating embedded metadata.
- Trains and educates museum staff on DAM system usage and best practices. Promotes use of DAM system and provides technical support.
- Manages User Access to Piction. Creates user accounts with variable security and access rights. Defines user roles and responsibilities.
- Creates, defines, and documents policies, procedures, and workflows for storage and delivery of digital assets and associated metadata that support the DAM system infrastructure.
- Develops and implements metadata schemas to add value to digital assets and improve search results.
- Expand the accessibility of images from Museum collections and exhibitions to thejewishmuseum.org and other digital platforms.
- Leads efforts to locate and transfer high value digital assets from museum staff, internal servers, and local hard drives to the DAM system.
- Secures new assets as created by the Visual Resource Producer.
- Maintains the integration between the internal collections management system (TMS), DAM system (Piction), and external display of content on the Museum website (ExpressionEngine) and other digital properties as needed.
- Works closely with Collections Management Staff. Manages the relationship with DAM system vendor, including contract, scope, and software development negotiations. Partners with vendor to ensure system functions properly, updates are applied and tested, and new functionalities are tested and implemented. Liaises with other museum vendors, including but not limited to Expression Engine (CMS) and Shift (Web Developer) to ensure successful integration of data and assets across platforms. Oversees trouble-shooting and bug fixes.
- Establishes DAM system metrics and reports, including user interaction.
- Works with Rights and Reproductions Coordinator to develop and implement workflows in Piction as well as ongoing content usage and licensing rights needed.
- Oversees management of museum assets on Google Art Project and ArtStor.
- Maintains awareness of Digital Asset Management best practices and trends.
- B.A. or M.A. with minimum 3 years experience in related field.
- Demonstrated success implementing digital asset management solutions (Piction preferred) and workflows in a complex creative environment.
- Excellent project management skills. Self-motivated, organized, and proactive with meticulous attention to detail.
- Demonstrated understanding of legal issues around digital asset use and solutions that serve both creative and legal requirements.
- Proven success as a key member of a cross-departmental team.
- Ability to work equally well with people in creative and technical positions.
- Experience with Adobe Bridge and Photoshop, relational databases.
- Experience with Piction and TMS a plus.
- Enthusiasm for increasing institutional, educational and public access to digital cultural content.